FAQ's

Q: I'm Tall/Short. Are these ropes adjustable?

A: Well, Yes & No.  If you enter your height during the checkout process, we'll make sure you get the right sized rope!  If that makes you nervous, you can also get a rope with adjustable hardware.  Just select "adjustable" from the "How Tall Are You" drop down menu as you customize your rope.

Q:  I feel like my rope is too short.  Can I exchange it?

YES!  But we hope you don't.  If you have your arms out too wide, or have trouble with excessive arm movement, our ropes may FEEL too short.  However, we recommend adjusting your form and mechanics to fit the rope, instead of the other way around. (you'll thank us in the long run).

Click Here to watch this short Double Under tutorial for tips on sizing, and body position.

HOWEVER!!!  We want you to be absolutely happy with your rope, so if you just can't get comfortable with the length, we'd love to get you a rope sized more to your liking.  Just email us at:  support@doubleunderwonder.com


Q: I LOVE THESE! I'd like to buy them for all my friends at the gym, or offer them to my clients. Do you do group discounts?

A: Yes! We have options for group discounts.  Send us an email to find out more: support@doubleunderwonder.com



Q: How fast will I get my order?

A: We usually ship within 24-48 hours (the Post Office is closed on Sunday). Which means you typically get your fully customized rope in under 5 days.



Q: Your FAQ's didn't answer my question. Can I call you?

A: Of course you can! We have real, hard working people here, and we all speak better than average English. Give us a call anytime: (855) 525-8164